FAQ

FAQ – WWBIC Training Sessions

Can I come in or call to talk to speak with someone about my business idea?

Yes, there are many ways WWBIC assists with this process. We encourage people who are exploring entrepreneurship to register for one of our workshops such as “The ABCs of Business Planning,” “Cashflow, Cashflow, Cashflow,” “So, You Want to Start a Business,” or “What Would WWBIC Do?” Our training sessions are designed to give detailed information and answer your questions in a group setting. We also encourage you to contact us to learn about other helpful resources.

Is there a fee for training sessions?

Most of WWBIC’s trainings are free. There is a cost to our “Start, Run, Grow” business plan series and our QuickBooks trainings. However, WWBIC keeps its training sessions affordable. As such, some are offered at no-cost and others for a nominal charge. For dates, descriptions and fees, click here. WWBIC also offers reduced-fee scholarships to eligible participants. Contact the office near you to see if you qualify.

How will WWBIC’s trainings help me?

WWBIC’s training sessions will provide you with business education and resources to start or grow your business. We also offer specialized courses on personal money management to assist you in setting up a budget and addressing credit issues.

Am I limited to taking a specific number of training sessions?

No. WWBIC does not limit the number of trainings you may register for. However, when you register, please provide the workshop name, date and time for each of the training sessions you would like to attend.

How do I find the trainings I want to take in the area I want to take them in?

Please look at our class calendar to find classes in the area that are convenient for you. All of our classes and class locations are available on this calendar.

How do I register for WWBIC training sessions?

Registration for WWBIC classes is available online, right on our class calendar. If you have any issues with registering on-line, please contact us.

Do I have to pay for the training session in advance?

Most of our trainings are free. For specific trainings, you may have to pay in advance.

What if I already have a business plan completed and would like to apply for a loan?

A completed business plan is one of the required documents needed when you are seeking financing at WWBIC. Please refer to the required documents lists for a start-up business or established business. Once you begin the application process, you will have 14 days to finish uploading the required documents. 

FAQ – WWBIC Loans

How do I apply for a WWBIC Loan?

Complete information on how to apply for a WWBIC loan and the documents you will need to successfully complete your application can be found on our business lending page.

Can men apply?

Yes, any Wisconsin resident age 18 or older is eligible to apply.

How much can I borrow?

Loans range from $1,000 to $350,000 

What are the interest rates, terms, and collateral?

Interest Rates: Fixed, but vary according to prime rates and WWBIC funding sources.

Terms: Vary with the loan size and purpose. The maximum term is 72 months (up to 120 months with SBA Community Advantage Guarantee) with no pre-payment penalty. Lines of credit are also available.

Collateral: Acceptable collateral includes first lien on the business assets and personal guarantees of owner and spouse. A pledge of personal assets of the business owner(s) may be required.

What can the loan be used for?

Eligible uses: Machinery, equipment, furniture, fixtures, leasehold improvements, inventory, supplies and working capital.

Ineligible uses: Loan proceeds cannot be used to purchase real estate for business investment purposes or to refinance existing debt. The owner must be actively involved in day-to-day business operations.

How much does it cost to apply?

Applying is free. 

How long does it take to apply?

If you have all your documentation ready, the online application takes approximately 40 minutes to complete. A required document list for start-up and established businesses can be found from the links provided here. You will need to create a username and password for the online application platform. Please make sure to remember your username and password, as this will allow you to save your work and return to your application at any point. You will have 14 days to upload all the required documents.   

What if I did not finish the loan application within 14 days of starting it?

If your application is not complete within 14 days, it will be withdrawn. However, if you would like to complete your application at a later date, you can do so. You will need to contact your local WWBIC office, as your application will need to be re-opened. Please make sure to remember your username and password.   

My credit is not so great…can I still qualify?

Yes, but a guarantor may be required or other compensating factors needed to secure the loan.

Do I need a business plan?

Yes. Loan applications will not be processed without a written business plan. Click here for a business plan template.

What other documents are required?

Each item on the required document list is required for your application to be processed. WWBIC’s Loan Operations Department will let you know if additional documents are needed (such as mortgage papers, leases, etc.)

Is the online application secure?

Yes, all information entered in the application is secure and will not be shared with third parties.

FAQ – Current Borrowers

How do I register for WWBIC classes & programs?

WWBIC training sessions & programs are FREE for all WWBIC loan clients. To view upcoming courses and to register, visit the training sessions calendar or contact your WWBIC Small Business Consultant for details.

Why do I need to have employees fill out Employee Information Forms (EIF)?

To WWBIC, EIFs = GOLD! WWBIC is supported through federal, local and private investors that believe in WWBIC’s mission of economic self-sufficiency through job creation & business development. By collecting demographic information on our clients & their employees, WWBIC is able to track key metrics used to measure the quality and effectiveness of programs & services.
Links to WWBIC demographic forms are below:

  • Employee Information – A (Overview) You – the business owner – complete this form.
  • Employee Information – B (Demographic) Each employee should complete this form upon hire. FYI – this information is not reported to any agency. WWBIC keeps the forms on file for our regularly-scheduled file audits.

Click here to access online & printable EIF forms.

What other WWBIC forms are required?

Annually, we request an updated CIF and BIF from you, the business owner

  1. Client Information
  2. Business Information

Who is my Small Business Consultant (SBC)?

WWBIC Small Business Consultants or SBCs are provided to all loan clients following the closing of your loan. Your assigned SBC will attend your loan closing and work with you to schedule an initial site visit within 30 days. Please note some loan officers will require you to meet with your assigned SBC prior to disbursing funds beyond closing costs.

WWBIC Small Business Consultant Directory

Greater Milwaukee:

Lily Alvarado
Program Manager for Hispanic Business Training, Programming & Outreach
414-395-4536

Joe Mutranowski
Small Business Consultant
414-395-4533

Bethany Larsen
Small Business Consultant
414-395-4560

Northeast Market (Appleton/Green Bay):

Kim Massey
Small Business Consultant
920-944-2700

South Central Market (Madison):

Dale Reeves
Small Business Consultant
608-204-8904

Southeast Market (Racine/Kenosha):

Jenn Ring
Small Business Consultant
262-898-5004

Southwest Market (La Crosse):

Kristine Shawley
Small Business Consultant
608-668-4404

What if I'm considering selling my home or car, which is being held as collateral on my loan?

Thinking of selling your car or home? This can effect your loan status. Be sure to contact your SBC before taking any action. 3 weeks for vehicles 6 weeks for homes. Ask your SBC for a collateral release form.

When will I receive my billing statement?

Billing statements are sent to borrowers on the 1st & 15th of each month. If you have questions about your billing statement, or if you need to change your mailing address contact your Small Business Consultant.

What if I would like to make extra payments?

Extra payments can be made Monday – Friday 8:30am – 5:00pm at WWBIC’s Milwaukee Headquarters (1533 N. Rivercenter Drive | Milwaukee, WI 53212) or contact your Small Business Consultant for more information.

I am ready to pay-off my WWBIC loan. Now what?

If you are ready to pay-off your WWBIC loan please contact your Small Business Consultant for payoff information and a timeline.

I am worried I won't be able to make a payment on time. What do I do?

There is a 7-day grace period on all WWBIC loans. If you are concerned you won’t be able to make your payment contact your WWBIC Small Business Consultant as soon as possible.

What is the process for requesting a disbursement?

WWBIC’s internal check processing days are Tuesday and Thursdays. Therefore, the best practice is to submit the disbursement request to your loan officer by Monday or Wednesday of each week so that there is time to reconcile the request and approve it for processing. Please check with your loan office for additional requirements.

Disbursement Request Form

What if I need a wire transfer?

There is a $35 wire transfer fee. If you need a wire transfer, you’ll need to fill out the form below as well as add the $35 wire transfer fee to the disbursement request form.

Wire Transfer Fee Form

What should I do if I need to change my ACH Information?

If you would like to change your ACH information you’ll need to fill out the form below and return it to your Small Business Consultant a minimum of 7 days in advance.

Loan Payments ACH Change Form

What should I do if my contact information has changed?

Let your Small Business Consultant know if your business or personal contact information has changed.

How do I get my business listed on the WWBIC website's online client directory?

WWBIC’s online client directory listing features local business across the state. Often WWBIC will receive requests from local and national organizations looking for local small businesses to support. WWBIC points these inquiries to the online Client Directory listing. To feature your business here, fill out the form below and send it to your Small Business Consultant. NOTE: Your loan must be in good standing to be listed on our directory.

Client Directory Form

I've had a great experience with WWBIC, are there ways I can give back?

There are many ways to give back to WWBIC and support the organization’s mission. Check out a few opportunities below:

Volunteer with WWBIC

WWBIC is always looking for class facilitators, guest speakers, mentors, and individuals with small business experience/expertise. Contact your Small Business Consultant for details.

Donate to WWBIC

Make an investment in WWBIC’s community impact. WWBIC’s many endeavors would not be possible without the generous support of individuals, foundations and corporations. We are funded through grants and donations from people like you! Donate here.

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